Call: 020 8516 7767

Email : enquiries@wandsworthlink.org.uk

14
Nov

Back in May we launched www.wandsworthlink.org.uk very quickly so that it was ready for its primary role – to encourage people to sign up and register with Wandsworth LINk.

Once the dust had settled, this gave us more time to develop the website to provide other more helpful features, for example information and resources for individuals, groups and organisations in Wandsworth. So in August a new version of the site was launched.

The new version is a lot different to “version 1″ and offers more services. So we thought it was worth asking:

  • What do you think of the new site?
  • Is it easy to find your way around?
  • Is it easy to read? Clearly written?
  • What information do you want to see?
  • Is anything missing now?

We asked these questions earlier this summer and Dan and Hew at Surveylab have been working on the changes to make the website more easy to use. The feedback they received and their own observations brought up a number of issues. Examples were

  1. Finding your way around – some users thought they went round and round in circles and never quite found what they wanted. Part of the reason for this was that there was not very much content on the site or consisted of much the same stuff (usually meeting minutes) found through different parts of the website.
  2. The way we described things was not as helpful as it could have been.
  3. Others found it difficult to read – for example not enough contrast between grey text on white background or default font size too small.

So we have changed the way things are labelled, the colours and increased the default text size (we have inserted a control to change the text size at the top of the page too). Also links that you click on to go somewhere else are always blue and underlined (except for the menu at the top and bottom of every page).

We also wanted to broaden the site out and think about putting more helpful information on the site such as a diary of events. This will go up soon.

So all that is now done but of course the site will continue to develop to keep up with the way the LINk is developing in response to your needs and views. Keep telling us what you think. We promise to keep listening.

Category : Feedback & Consultations

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