The previous post giving some feedback on a recent PEC meeting with NHS Wandsworth mentioned the new arrangements being set up for what was called ‘provider services’. The point was made that people in Wandsworth would know very little about this development.

So to tell people more about what is meant by ‘provider services’, here is the complete list:

Services

Children and Family Services

• Health Visiting and School Nursing
• Family Planning
• Safeguarding Children Team
• Children’s Therapies (Including those based at QMH)
• Community Audiology
• Haemoglobinopathies
• Homeless and refugee team
• Wandsworth Respite and Parental Support Team (WRAPS)

Adult, Specialist and Diagnostic Services

• Queen Mary’s Hospital Outpatient & Diagnostic Services
• Community Dental Services
• Specialist Rehabilitation Wheelchair services and assisted Technology
• Physiotherapy
• Dietetics (all ages)
• Podiatry
• Minor Injuries Treatment Centre (QMH)
• Walk-in Centre (Tooting)

Older People and Neurological Rehabilitation Services

• Community Nursing (and Community matrons and integrated continence service)
• Falls Service
• Primary Care Therapy Team (St John’s Therapy centre)
• Intermediate care services (in-patient beds, domiciliary care, care co-ordinators and night nursing)
• Community Neurology Therapy team and Case Management
• In patient elderly rehabilitation beds at QMH
• In patient Neurological rehabilitation beds at QMH
• Brysson White Day Unit at QMH
• Wandsworth Integrated Equipment service (WICES)
• In-patient Amputee Rehabilitation at QMH
• Specialist Respiratory Nursing Service and cardiac rehabilitation service
• Specialist Heart Failure Nursing Service
• Specialist Leg Ulcer Nursing Service
• Specialist Diabetes Nursing Service
• Specialist HIV Nursing Service
• Operational Management of community estate

Human Resources

• Training & Development
• Organisational Development (OD)
• Recruitment
• Employee Relations
• Workforce planning and Information
• Occupational Health
• Improving Working Lives and Childcare

Professional Leadership

• Nursing and Therapy strategy development and implementation (including Practice Nurses & PLD services).
• Modernisation of nursing and therapy roles
• Practice based competency development
• Advancement of practice including non medical prescribing
• Commissioning and providing bespoke training
• Clinical recruitment and retention strategies
• Clinical supervision leadership
• Co-ordination of clinical placements and infrastructure requirements
• Maintaining and developing interface between external and internal professional networks
• Core clinical policy and procedure development
• Leadership for Non Medical Prescribing and medicine administration safe practice
• Sponsorship and secondment of clinicians e.g. specialist practice

Quality, Safety and Assurance

• Clinical Governance
• Risk Management
• Health and Safety
• Complaints
• Litigation
• Conciliation
• Infection Control

Contracts Management

• Service Level Agreements performance & developments.
• Negotiation of contracts.
• Production of the Provider Services Service Agreement proposals setting out services offered.

Research, Development and Innovation

• Strategic development for research
• Research and development support functions for PCT staff and practitioners
• Research training
• Recruitment of patients to clinical trials and support for external studies
• Research governance
• Intellectual property and innovation
• Financial management of research
• Liaison and partnership working with clinical research networks

IT

• Strategic development and operation of ICT services.
• Local rollout of NHS Connecting for Health (CfH), (formerly known as NPfIT) and local ICT programmes.
• Responsible for ICT services for the integrated community hospital at Queen Mary’s Hospital.
• Standardisation and upgrade of ICT facilities for 53 local GP practices, Wandsworth Prison and 17 health clinics.
• ICT technical and support management services
• ICT training and development.
• Web application design and technical architecture development.

Information Governance

• PCT Information Governance strategy leadership and assurances
• PCT Information Risk management support functions for staff and practitioners
• Data Protection and Privacy leadership and support
• PCT Independent contractors Information Governance support and facilitation
• Information Governance training and development
• Data handling incident management
• Corporate and Health Care Records Management