LINks Exchange Newsletter Issue 17

There are three main topics in the latest issue

Campaign

The Department of Health has launched a campaign to ‘promote the meaning and merits of LINks – among the whole community and among health and social care care professionals. with the ultimate aim of encouraging engagement and participation in your LINk’ The Department is using a social PR company – Forster – who will be coming out to LINks to work with them on this.

Last change to have your say on Quality Accounts

In High Quality Care for All, Lord Darzi said publishing quality performance would help patients and their carers make better informed choices about health care and allow clinical teams to benchmark, compare and improve their performance.

High Quality Care for All proposed that all providers of NHS care should produce Quality Accounts to provide the public with information on the quality of care they provide. The Department of Health has introduced legislation to require the publication of Quality Accounts from April 2010. Designing the format and content of Quality Accounts, is being facilitated by the DH, and steered by stakeholders, including the regulators, NHS management, clinicians, professional organisations, patient groups and the public.

The lessons learnt in a pilot from producing Quality Reports , alongside those from the Quality Accounts engagement process, are being used to develop the detailed guidance that the Department of Health aims to publish in early 2010, following a consultation on the proposed content of Quality Accounts over the autumn 2009. This process will also inform the Care Quality Commission and Monitor in their approach to developing the regulatory system for healthcare.

In September the Department of Health launched a consultation which you can find here.

The consultation closes on Thursday 10th December.

Indemnity Update

A number of LINks have asked about this topic and whether LINks are covered by a indemnity policy set up by the Secretary of State. Some LINks have concerns that an authorised representative making a report following a visit might be reluctant to make a candid and honest report in case the business owner makes a claim for defamation against them personally.

The answer is no – it is up to the local authority – Wandsworth in our case. If you feel that you might need such a policy, you can see the advice on the LINks Exchange website and take it up with the LINks office.