You may be aware that CareLine is closing its website service on the 1st July 2010 and its telephone service on 1st October 2010. Information that you would previously have found on the website can now be found at Wandsworth’s new Adult Care Information Service (ACIS) – www.wandsworth.gov.uk/acis

ACIS an easy to use directory, has been developed by Adult Social Services and connects social care and the community by providing information on everything from finding a care home and locating your doctor and dentist to keeping fit and healthy and claiming benefits.

The new site is now up and running and it would be appreciated if all members of staff could familiarise themselves with the layout and location of information and pass this information on to service users.

Currently there are minor technical faults with the navigation of the site which is a wider issue with the service provider, Jadu. The fault is that once you have selected a record there is no means to return to the previous screen, to overcome this problem please use your browsers ‘back’ button or ‘backspace’ key on your keyboard.

We hope that this new information service will provide a comprehensive overview of health and social care for our service users.

Circumstances have required us to get this up and running at very short notice so whilst confident that the website is a very positive starting point, please understand that it will benefit from further improvement over time.

Please email us at acis@wandsworth.gov.uk if you spot any problems or inaccuracies in the directory.