Voices is a action research project which Wandsworth Adult Social Services and London South Bank University has backed for a year to try and establish service users experiences during this time of change in social care.

Wandsworth ASSD is interested in hearing people’s experiences of receiving a Personal Budget and hopes to gain insight of this experience from the service users point of view……can we bring the power of the user experience to bear particularly at this time of change??

The action research project hopes to find a group of eight to fifteen service users and/or their carers, from different client groups to keep diaries and records of their experiences, which will then be shared with other service users and staff in Adult Social Services to help us to learn from their experiences.

Nina Back, Voices Project Officer

phone: (020) 8871 8077

email: nback@wandsworth.gov.uk

Voices Project poster